Frequently Asked Questions:
Frequently Asked Questions about Security & Privacy:
What are your security standards?
How do I remove myself from your mailing list?
Will my information be kept private?


What are your security standards? TOP
 

We go the extra distance to ensure every transaction you make at Go-Optic.com will be 100% safe and secure.

We understand you may be concerned about entering personal or credit card information over the Internet and want to assure you that there's nothing to be worried about. To ensure that your credit card security isn't compromised, we use SSL software to encrypt all information before it is sent to us. This prevents any outside interference with your data.

This website has chosen one or more Verisign SSL Certificates to improve the security of e-commerce and other confidential communication.
HACKER SAFE certified sites prevent over 99.9% of hacker crime.

Additionally, Go-Optic.com has teamed up with McAfee Secure™ and is tested daily to pass the FBI/SANS Internet Security Test. The "live" McAfee Secure™ mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB. Click here for more details.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If, for some reason, you are held liable for these charges, we will cover the entire amount up to $50-as long as the unauthorized use of your credit card resulted through no fault of your own and from purchases made at Go-Optic.com while using our secure server.

If you encounter unauthorized use of your credit card, you are responsible for notifying your credit card provider.



How do I remove myself from your mailing list? TOP
  If you wish to no longer receive special offers & updates from our mailing list, you may un-subscribe by clicking here


Will my information be kept private? TOP
 
Privacy Policy by TRUSTe

Yes. We at Go-Optic.com value your trust. We do and will not sell, rent, or give away any customer information to other parties. To find more information, please visit our Privacy Policy effective through TRUSTe by Clicking Here


All frequently asked questions?
Shipping
Returns
Shopping
Prescriptions
Security & Privacy
Order Status
Contact Us

Still have questions?
  Call Us

1-877-634-2020
Local / International: 1-707-576-3217
Open 24x7
se habla espanol


Sending in your Prescription?
NOTE: Please include your order #

1-888-579-1155 (toll free fax)
Local / International: 1-302-385-0405
Scan & Email: prescriptions@go-optic.com
Open 24x7


Email Us
Send us an Email
Please allow around 24-48 for a response


Corporate Fax




CUSTOMER SERVICE
SHOP WITH CONFIDENCE
This website has chosen one or more Verisign SSL Certificates to improve the security of e-commerce and other confidential communication.
McAfee Secure certified sites prevent over 99.9% of hacker crime.

Site is Tested Daily to Pass SANS/FBI Top 20 Critical Tests.
Privacy Policy by TRUSTe